How to Get Help
Whether you're experiencing technical issues, have questions about using NWBBC Volunteers, or need assistance with your account, we're here to support you. Please reach out using the contact information below, and we'll do our best to assist you promptly.
Contact Us
For support inquiries, technical issues, or general questions, please contact us at:
Email Support
yc.office@nwbbc.comReporting Issues
If you encounter a bug or technical problem, please let us know. When reporting an issue, include:
- A description of the issue
- Steps to reproduce the problem
- What device and app version you're using
- Any error messages you received
This information helps us resolve issues more quickly and efficiently.
Response Time
We strive to respond to all support requests within 2-3 business days. For urgent matters, please indicate this in your email subject line.